Comenity’s Easy Pay Service lets you pay your bill without needing a username or password or signing up for an Account Center. They just need some basic info to let you make a payment, and they will not see your other account details.
You stay on comenity.com for the whole process. If you have paid online while signed in to Account Center before, they will use that info. You can add a checking account when you pay with Comenity Easy Pay, but it will not be saved until you join Account Center.
Can I change or cancel a payment I made with Comenity’s EasyPay
If the money has not moved from your bank yet, you might be able to change or cancel your electronic ACH payment. It depends on when and how you ask:
If you use Account Center:
You can usually change your payment until 5:00 p.m. Eastern Time (ET) or cancel it until 11:59 p.m. ET on the day it is due. If you need more help, call Customer Care at 1-800-695-9478 (TDD/TTY: 1-800-695-1788).
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Can people get into my account with Comenity’s EasyPay
The details Comenity needs for EasyPay are just for you and your account, and they should not be out in the open for everyone.
EasyPay only lets you pay a bill. To do more, like checking your statements, changing your info, and more, sign up for Account Center. You can do all that on your computer, tablet, or phone when you register there.
Make sure you are the main card user, you are on the right card website, and you are entering your info correctly. If you still cannot sign in, you can try signing in to the Account Center to pay your bill. If you have not signed up for the Account Center yet, you will need to do that first.
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